Manufacturer recalls are no longer isolated service events—they are a shared operational responsibility between Sales and Service. In a Commercial / Fleet / Government environment, the dealerships that win are not the ones reacting to recalls, but the ones operating a coordinated manufacturer recalls sales service system that ensures vehicles are never delivered with open recalls and sales are reported immediately. … Continue reading Manufacturer Recalls: The Sales & Service System That Protects Deliveries, Incentives, and Customer Trust