In the Commercial / Fleet / Government (CFG) automotive world, ease of doing business is crucial. Customers are not buying transportation—they are securing uptime. Their vehicles are tools that generate revenue, support public service, or keep operations moving. When acquiring or servicing those tools becomes slow, confusing, or bureaucratic, loyalty disappears quickly. The number one thing commercial customers … Continue reading Ease of Doing Business: The Foundation of the Commercial, Fleet, and Government Automotive Experience