Fixed Operations

integrated commercial sales process

Why Your Entire Dealership Must Be Integrated Into the Commercial/Fleet/Government Sales Process

An integrated commercial sales process creates lasting customer loyalty, strengthens every department, and protects your dealership from costly turnover. When senior leadership drives the process, your Commercial, Fleet, and Government business becomes sustainable, scalable, and deeply rooted—regardless of who retires or moves on. Learn how to take control today.

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Book of Business Salespeople in Commercial Fleet & Government

The Two-Edged Sword of Hiring “Book of Business” Salespeople: Will it Help or End in Frustration?

Hiring book of business salespeople in Commercial Fleet & Government can accelerate growth—but it also brings major risks if expectations and infrastructure are not aligned. Learn the two-edged sword of relying on “portable customer bases” and why strong Fixed Ops support is essential to keep your best talent long-term.

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Move Customers to Relational—Win Loyalty Now (Help Your Automotive Commercial Customers Manage Their Fleet)

Move Customers to Relational—Win Loyalty Now (Help Your Automotive Commercial Customers Manage Their Fleet)

Moving customers from transactional to relational selling is the future of Commercial/Fleet/Government operations. By partnering with Ford Pro, GM Envolve, and Stellantis fleet management systems, you tie customers into your dealership ecosystem and maximize Fixed Ops revenue, retention, and lifetime value.

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